The Chatbot Story
Chatbot: “Hi, how may I help you?”
User: “Is there an EMI payment option available for the products?”
Chatbot: “I am sorry, we don’t have an EMI facility right now!”
User: “When will it be available?”
Chatbot: “I am sorry I don’t know this answer, for more information contact us”
That’s how you lose a potential lead to your website. That is the most common story for all. But a good and efficient solution to your customers and provide related answers so that your customers will not leave. Online sales depend on how well you can play with the minds of the people, that is where an AI chatbot can help you.
Why do you need a chatbot?
Time is money. Yet anything time consuming can confuse your audience. Worry not! Here comes Syra AI Chatbot, boosting your sale and promising better promotion for your business.
Chatbots are more than just a fascinating decoration of your website. It is much more than that. The chatbot that can answer your customers and lead them to the products they are looking for something that today’s chatbot is ready for. But an AI chatbot always sounds scary. The sole reason being that it is important to train and retrain the AI model in order to give a proper answer to your customers, which sounds scary to the non-technical person. But here is how we can simplify the conception.
When we first open a social media profile we are all alone in that place but when we go on making new friends and socialize even more with posts photo tagging wishing someone and a lot more social activities, we are good to go. To understand that even the person with more than a thousand friends on Facebook was alone once. Any AI-powered chatbot is somewhat the same. At first, the chatbot is new in the field and might not know the details about your business. But as and when it speaks to various customers with various queries it can adapt to the new problem-solving attributes. As time passes and powered chatbots get smarter and smarter. Nonetheless, at the initial stage, it is more like a baby I can hardly speak, but with practice, it gets better each day.
Promotional jargon often confuses people with warts authentic and what’s not. There are numerous AI-powered chatbots that can hardly train and retrain AI models. However, if you are planning to install an airpower chatbot to answer your customers before they ask your competitors, you will have to look for the one that will stand up to your customer’s expectations. Because what we are dealing with is a group of people who want fast and correct answers. Meeting after their expectation can be tough at times.
What are the criteria of an AI-powered chatbot?
Should it be only smart? Should it be fast? Should it be able to answer all the questions of your customers? Should I be able to boost your sale? Or should it be all? Well, it should be all. An AI-powered chatbot is expected to behave like a human assistant. But even human assistance requires training in order to understand your business. Therefore the training of chatbot is also necessary to help it answer for you. However, the question of training and retraining and AI-powered chatbot at times become tough for the non-technical person. How about a chatbot automatically trains itself just be it on the feedback you give for the answers it has given to the customers. Won’t that be easy?
The new thing in… Chatbots
Everyone is using chatbots some to please the customer some to get potential leads and some to promote discounts and products. The first wave of the chatbot craze took over in 2017 which failed in every possible way. That is one of the probable reasons why 2020 chatbots are much more advanced and have the potential to meet the requirements of store owners. Recent time chatbot has brought in many new features that can be beneficial for you. Pushing sales and boosting ROI if the business is very well taken care of by the chatbots. Today’s chatbots are smart enough to understand business requirements, ongoing sales human intervention chats, and a lot more. Start using the AI chatbot today.